Refund policy

At Luxy Wear, customer satisfaction is important to us.

• We offer exchanges only. Refunds are not available.

• Exchanges are accepted for size changes or item exchanges, subject to product availability.

• Items must be unused, unworn, unwashed, and returned in their original condition with all tags attached.

• Exchange requests should be made as soon as possible after receiving your order.

• Customers are responsible for any applicable delivery fees related to exchanges unless the item received was incorrect.

If you need an exchange, please contact us through Instagram or WhatsApp before sending your item.